Troubleshooting
Fix common generation, login, billing, upload, and media issues.
Campaign generation failed
Campaign generation can fail due to provider availability, malformed AI output, rate limits, or usage limits.
Website analysis failed
Website analysis can fail when a site blocks requests, redirects heavily, has little readable text, or exceeds size limits.
Image generation failed
Image generation can fail due to provider outage, disabled feature flag, unsafe prompt, or exhausted visual credits.
Video generation failed
Video generation can fail due to provider limits, cost caps, disabled provider settings, missing credits, or temporary outage.
Voiceover generation failed
Voiceover generation can fail when the provider is disabled, credentials are missing, or the script is invalid.
Captions did not align
Script-timed captions estimate timing from known segments and may need review for final videos.
Billing issue
Billing issues can include checkout failures, missing portal links, webhook delays, or credit purchase delays.
Login issue
Login issues can come from invalid credentials, OAuth setup, expired reset links, or browser cookie restrictions.
File upload failed
Uploads can fail when the file type is unsupported or exceeds the configured size limit.